- Pillar 01
- Service 04 of 23
- Company profile, page 10
Background Music (BGM)
Enhance customer experiences with professionally designed background music systems that deliver consistent, high-quality audio across hospitality, retail, commercial and public environments.
How we deliver it
Background Music (BGM)
The same stages as every ICS system, by one team from first visit to annual maintenance.
- 01 Scope AssessmentWe assess the site and the requirement, and agree the scope before anything is designed.
- 02 System DesignOur engineers design the whole system — the devices, the cabling and how every part connects.
- 03 Material SupplyWe supply the equipment the design calls for, from the manufacturers best suited to it.
- 04 Installation & ConfigurationOur team installs and configures every system on site, to the approved design.
- 05 Testing & CommissioningEach system is tested alone and together, then handed over with full documentation and user training.
- 06 Annual MaintenancePreventive maintenance and technical support keep every system running after handover.
Brands we work with for this service
Vendor-neutral: we choose the equipment that fits the site, from brands like these.
- Bose Professional
- JBL Professional
- Biamp
- BSS
- QSC
Where we deliver it
- HospitalityHotels and venues with sound, television and signage in every guest space.
- RetailStores where music, screens and security work as one system.
Planning this system?
Tell us about the site.
An engineer reviews the building and the requirement, then we agree the scope together.